Required IT Helpdesk Officer in Peshawar

Position Name: IT Helpdesk Officer

Education: Bachelors in Computer Science

Experience: 02 Years

Salary Package: 35,000

Client: Multinational FMCG Company

Job Type: Yearly Contractual (HRSG Payroll)

Location: Peshawar

Details:

Network / System support background

Providing support related to all flavors of SnD System, including but not limited to, SnD Classic, SnD Lite, RVs, Report Portal BI tool, etc.

Windows installation and tuning, printer configuration, removing viruses, installing and configuring antivirus, etc.

Configuration of handheld devices for use with all flavors of SnD systems.

Execution of UPDs at distribution systems.

Addition and deletion of POPs at distributor systems as per approval from concerned authorities.

Providing training to DSRs, RSRs, field force, and other users.

Traveling to distributor location to provide training and support.

Ensuring updated antivirus is installed and effectively working at distributor servers.

Developing and conducting training for users and newly hired staff.

Close coordination with Central Helpdesk team, Zonal team, and Distributor staff.

Using the Helpdesk System tool to monitor, track and

Knowledge of Helpdesk functions.

Interested candidates may send their resume at moin.ahmed@hrsgonline.com